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Button presses do not seem to be passed to Alexa - Routines do not run

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  • spamoni4
    spamoni4 last edited by 13 Nov 2024, 10:17

    Was out, but seemed to have been fixed some time yesterday afternoon or evening.

    1 Reply Last reply Reply Quote 0
    • randyth
      randyth @Emil last edited by randyth 12 Nov 2024, 19:47 12 Nov 2024, 19:45

      @Emil In addition to my Flic buttons, I've personally tested the issue with Shelly Buttons, my Ring Doorbell, and Virtual Buttons. You can likely read about the issue on the Getting Started comments at www.virtualbuttons.com and elsewhere.

      BTW, things appear to now be working again, at least in my corner of the US.

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      • Emil
        Emil FlicTeam @randyth last edited by 12 Nov 2024, 19:27

        @randyth Have you seen issues with other services yourself or can this be read about somewhere online at other sources?

        randyth 1 Reply Last reply 12 Nov 2024, 19:45 Reply Quote 0
        • randyth
          randyth last edited by 12 Nov 2024, 18:24

          This is an Amazon issue and it's affecting many other services such as routines triggered by Shelly Buttons, Virtual Buttons, and Amazon's own Ring Doorbells.

          I've sent a message about it to Amazon. Perhaps we all should?

          Emil 1 Reply Last reply 12 Nov 2024, 19:27 Reply Quote 0
          • randyth
            randyth last edited by 12 Nov 2024, 18:19

            This post is deleted!
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            • spamoni4
              spamoni4 @Emil last edited by 12 Nov 2024, 18:16

              @Emil Interesting, that is good to know.

              Thanks

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              • Emil
                Emil FlicTeam @spamoni4 last edited by 12 Nov 2024, 18:08

                @spamoni4 That's the response HTTP status code they give us when we send an event to their API.

                spamoni4 1 Reply Last reply 12 Nov 2024, 18:16 Reply Quote 0
                • spamoni4
                  spamoni4 @Emil last edited by 12 Nov 2024, 18:07

                  @Emil That sounds good. Please keep us informed.

                  How did you know it responded with a 202? The history in Alexa makes it appear that nothing happens.

                  Just curios

                  Emil 1 Reply Last reply 12 Nov 2024, 18:08 Reply Quote 0
                  • Emil
                    Emil FlicTeam last edited by 12 Nov 2024, 17:03

                    Same thing happened to me. Alexa responds successfully with 202 Accepted whenever we send in a button press event, but the routine does not trigger. I sent in a support ticket to Alexa Developer support. I hope they reply soon...

                    spamoni4 1 Reply Last reply 12 Nov 2024, 18:07 Reply Quote 0
                    • etchemendy
                      etchemendy last edited by 12 Nov 2024, 16:51

                      I woke up to the same problem. All of my smart home devices except Flic are working after the outage. I have the exact same problem/behavior as the original poster on this thread.

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                      • spamoni4
                        spamoni4 @culver.erika last edited by 12 Nov 2024, 15:39

                        @culver-erika

                        Yea, I am hoping that I will not have to set things up again, I am hoping it will just work once things are ironed out.

                        I did reboot my router as well, but nothing seems to work. I use the Wyze products and they do not have a button, but I am working on a 3D-Print model to convert a contact Sensor into a button. I am doing this because all of my Wyze Products seem to work still. The Flic Button was controlling Wyze Bulbs.

                        I also use Home Assistant and other devices there. Those seem to be working as well. Just trying not to add additional complexities. 🙂

                        I know, Hope is not a strategy, but it is all I have now. Maybe someone from Flic, if they frequent the forums can provide something.

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                        • culver.erika
                          culver.erika @spamoni4 last edited by 12 Nov 2024, 15:28

                          @spamoni4 the same thing is happening to me. I tried a factory reset but it didn’t help - now I’m left with the task of setting up all 39 routines again once this is working. Ugh!

                          spamoni4 1 Reply Last reply 12 Nov 2024, 15:39 Reply Quote 0
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