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  • thibaut.pranal
    thibaut.pranal last edited by 9 Feb 2024, 13:00

    Hi,
    I'm trying to set up a Flic Hub at my work for personnal use.

    1. the less blocked wifi as a hidden SSID. Any way to connect to it ?
    2. the other wifi must have strong firewall rules because :
    • i can connect to it
    • wifi test connection in the hub says its ok
    • but http request (in my case https to Pushover API) does not work
    • i can't connect to ifft
    • i can connect to spotify

    Any tricks ?
    More over what can I ask to the IT guy in term of firewall modifications in order to let the http request work ?

    Thanks

    Emil 1 Reply Last reply 9 Feb 2024, 15:01 Reply Quote 0
    • Emil
      Emil FlicTeam @duncan.cunningham last edited by 18 Mar 2024, 15:06

      @duncan-cunningham Your ethernet (cabled) MAC address should be 3e:c8:dd:d7:c3:32. Please contact our Device Manager support for questions about Device Manager.

      1 Reply Last reply Reply Quote 0
      • duncan.cunningham
        duncan.cunningham @Emil last edited by 14 Mar 2024, 22:02

        @Emil HBACG22-40359

        I'm also wanting to add it to a flic Device manager so if we add more hubs we can centrally manage them. I am unable to get this one to authenticate

        Emil 1 Reply Last reply 18 Mar 2024, 15:06 Reply Quote 0
        • 10 days earlier
        • Emil
          Emil FlicTeam @duncan.cunningham last edited by 4 Mar 2024, 17:06

          @duncan-cunningham If you give me the serial number I can lookup the MAC address.

          duncan.cunningham 1 Reply Last reply 14 Mar 2024, 22:02 Reply Quote 0
          • duncan.cunningham
            duncan.cunningham @Emil last edited by 4 Mar 2024, 16:19

            @Emil
            Thank you for the quick response.

            I will see if our network team will be able to help us. I'll mention the TCP ports 80/443 and UDP 53. The hub reports that a test of the internet works but it can't send button triggers through it. We are in a corporate environment, so I certainly do not have access to the routers in any way.

            They might not appreciate me WireSharking their network. Most products that have network ports on them publish the MAC addresses on the item's casing or a sticker on the box it came in.

            If this doesn't work, we'll be returning the product as this might not function well for us in a professional work environment. One with lots of security, anyway.

            I want this work though. I love the product for person use.

            Emil 1 Reply Last reply 4 Mar 2024, 17:06 Reply Quote 0
            • Emil
              Emil FlicTeam @duncan.cunningham last edited by 4 Mar 2024, 06:17

              @duncan-cunningham The hub does not use any particular obscure ports except the ones typically used for normal Web communication. As explained in my previous reply, such as TCP port 80/443 and UDP port 53. So if you connect any laptop instead of the hub and make sure it works to surf any Web page, it should work for the hub as well.

              The mac address can typically be seen in the router's Web interface. If not, start Wireshark on your computer running on the same LAN as the hub and start an mDNS scan on the hub, for example by scanning for Sonos devices. Then you should see some packets originating from the hub including the mac address.

              duncan.cunningham 1 Reply Last reply 4 Mar 2024, 16:19 Reply Quote 0
              • duncan.cunningham
                duncan.cunningham last edited by 4 Mar 2024, 01:13

                I've just purchased a Flic Hub LR for use at work. We want it for Microsoft Power Automate triggers. So far so good. If my testing goes well, this might be a solution a few more in the company might want to consider too.

                Our network must be blocking some ports that are required to be opened between the hub and the external internet.

                What do I need to ask our network guys to do for me to make the hub work. Minimum ports TCP/UDP. I know it works on my phones hotspot because that is totally open, but I want this device to be wired.

                I will also have to give them the mac address of the hub too. Not sure where to find that out yet.

                Emil 1 Reply Last reply 4 Mar 2024, 06:17 Reply Quote 0
                • 23 days earlier
                • Emil
                  Emil FlicTeam @thibaut.pranal last edited by 9 Feb 2024, 15:01

                  @thibaut-pranal

                  1. We don't really support hidden Wi-Fi networks.
                  2. The connection test actually performs a standard http request over port 80 to a pre-defined URL. The Internet Request action simply executes a standard request. IFTTT and Spotify Web Connect also connect to various https endpoint on their servers. So, as long as the firewall allows TCP traffic over port 80 and 443, it should work. Of course a DNS server (the one assigned by the DHCP server) at UDP port 53 must also be able to be reached, assuming you use domain names instead of raw IP addresses.
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