Cant connect to hub with Fold 3

oskaremilsson · 12 Sept 2021, 17:54

Hi!
I can't connect to my hub with a Samsung Galaxy Fold 3.
The hub works with buttons, I can reach SDK, I can connect with an Samsung Galaxy Note 20 Ultra.
But it fails with the Fold.

I have bluetooth on, I have given all the permissions. I've reinstalled the app. I've restated the hub. I've tried anything I can think of.

Any ideas?

oskaremilsson · 14 Sept 2021, 09:20

@oskaremilsson yup. Erm. So.. this is awkward.
The phones BLE scanner must have gotten stuck in some bad state.
A restart of the phone worked ‍️

Didn't cross my mind that the issue could be that deep into the system.
As a dev I should've tested that as #1 though

Thanks, and sorry!

oskaremilsson · 14 Sept 2021, 09:08

@Emil it was added first (I guess inherited from my account?). But I only got time out when trying to connect, so I deleted it in order to try to readd.

Emil · 13 Sept 2021, 16:30

@oskaremilsson And the hub isn't already added to the app? Otherwise it must be something wrong with the Bluetooth Low Energy scanner feature on that phone. We just do a filtered scan (by service uuid) and show whatever is being found.

oskaremilsson · 13 Sept 2021, 07:25

@Emil
The app don't show the hub at all in scanning. Other devices finds the hub in seconds.

Emil · 13 Sept 2021, 06:47

So what happens? Does it not find the hub at all during scanning? Is the LED on the hub red or orange? (orange means connected)