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Button disconnected from hub

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  • tamara
    tamara last edited by 12 Feb 2020, 01:45

    I have a hub from the initial Kickstarter. I had a button connected to it, but it’s not working anymore. Connecting to the hub in the flic app and tapping the button shows a disconnected Bluetooth symbol. I’ve tried bringing the button closer to the hub, but it’s not helping. What can I do?

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    • Emil
      Emil FlicTeam last edited by 12 Feb 2020, 09:05

      Hi. Could you please send your question to https://flic.io/support?

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      • tamara
        tamara last edited by 12 Feb 2020, 01:50

        Also, I tried changing the battery on the button and unplugging and replugging the hub power.

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