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    Flic 2 suddenly not working with Shelly relays?

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    • peter 6
      peter 6 last edited by

      Hello Flic experts.

      I have a weird situation. I have a Flic 2 button that sends commands to my Shelly relays through my hub. 1 press on the button toggles 3 Shelly mini gen 4 relays. It has worked flawlessly for months, but all of a sudden, it stopped. I have a double click command on the same button that toggles a Shelly plug and that still works. I can see in the app that the button triggers because the button image in the app reacts when I push it... I have tried deleting the button and re-adding it to the hub without any luck. I have also tried resetting the button by taking out the battery, but I can't get the battery out because I can't twist the cover off....

      Did Flic or Shelly update something or do you have any other ideas why this is happening?

      Thanks in advance for any help.

      Best regards

      Peter

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      • peter 6
        peter 6 @Emil last edited by

        @Emil Thanks for your suggestion - rebooting all three Shelly Relays worked!! I never would have guessed that 3 relays would have the exact same malfunction at the same time... Thx and have a great day!

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        • Emil
          Emil FlicTeam last edited by

          If the button image in the app reacts, or the double click command works, then it's nothing wrong with the button itself. The problem must be somewhere in the communication with the Shelly mini gen 4 relays or later. There has been no update from our side. The only thing right now I can suggest is to reboot the hub, the network access point and/or the Shelly devices and see if that works.

          peter 6 1 Reply Last reply Reply Quote 0
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