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Could not complete operation

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  • james 2
    james 2 last edited by 15 Feb 2025, 17:48

    I tried adding a flic button to my hub. I went through the process and turn HomeKit on.
    When I go to home and try to add an action (with any HomeKit light etc), I get "could not change settings" and "Could not complete operation"

    I reset the button - and tried again. unfortunately not working.

    Any suggestions? (I dont want to reset the hub as I have many buttons)

    Emil kerry.thacher 4 Replies Last reply 16 Feb 2025, 22:59 Reply Quote 0
    • kerry.thacher
      kerry.thacher @james 2 last edited by 18 Feb 2025, 18:34

      @james-2 I had left my system alone for about 2 weeks. I was going to do the profile to allow logging. But but before doing that, I double checked the 2 buttons that had this problem. Now they work. I’ve done nothing to my environment in the meantime. So, when they work now is a mystery to me.

      1 Reply Last reply Reply Quote 0
      • kerry.thacher
        kerry.thacher @Emil last edited by 17 Feb 2025, 19:22

        @Emil That is correct. I have not run HomeKit on it. It is my HomeKit Hub though

        1 Reply Last reply Reply Quote 0
        • Emil
          Emil FlicTeam @kerry.thacher last edited by Emil 17 Feb 2025, 18:39 17 Feb 2025, 18:38

          @kerry-thacher I sent you instructions on 5 feb how to enable logging for Apple TV as well, privately. That is what james-2 is referring to I assume. However, you responded that you have never run Homekit on your AppleTV.

          kerry.thacher 1 Reply Last reply 17 Feb 2025, 19:22 Reply Quote 0
          • kerry.thacher
            kerry.thacher @james 2 last edited by kerry.thacher 17 Feb 2025, 15:10 17 Feb 2025, 15:03

            @james-2 Thanks. Can you clarify what you mean by allowing logging? On what device? Apple TV? I don’t see that option on the hub.

            Emil 1 Reply Last reply 17 Feb 2025, 18:38 Reply Quote 0
            • james 2
              james 2 @kerry.thacher last edited by 17 Feb 2025, 14:19

              @kerry-thacher this is what seemed to work for me.
              I started a process of adding a new profile to allow logging, and when I restarted my Apple TV (that is what I use as my home hub) it seemed to stop the error and can now be configured!
              Hope that works / help you as well
              James

              kerry.thacher 2 Replies Last reply 18 Feb 2025, 18:34 Reply Quote 0
              • kerry.thacher
                kerry.thacher @james 2 last edited by 16 Feb 2025, 22:59

                @james-2 One more thing. I reset my hub and it did not fix the problem.

                james 2 1 Reply Last reply 17 Feb 2025, 14:19 Reply Quote 0
                • kerry.thacher
                  kerry.thacher @james 2 last edited by 16 Feb 2025, 20:25

                  @james-2 I have the same problem. 4 of my buttons work and 2 don’t. So they are useless and a waste of money. . If you find an answer please post what it is.

                  1 Reply Last reply Reply Quote 0
                  • kerry.thacher
                    kerry.thacher @james 2 last edited by 15 Feb 2025, 23:58

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • Emil
                      Emil FlicTeam @james 2 last edited by Emil 15 Feb 2025, 23:03 15 Feb 2025, 23:00

                      @james-2 please file a case at https://flic.io/support and I will continue from there. Press "none of the above" when asked, in order to create an actual support ticket. Please include a link to this forum thread.

                      1 Reply Last reply Reply Quote 0
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