App Connection to Hub LR Times out on Huawei Tablet

AndrewP · 9 Feb 2020, 17:11

Hi, I have a new Flic Hub LR and I've been successfully able to connect to it and configure buttons etc. from my Android smartphone with the Flic app. It's all going great.

I've been able to connect to the Hub from a second Android smartphone so I know the Hub password is correct.

But I also want to be able to connect to the Hub LR from a Huawei MediaPad M5 10 tablet but every time I try to connect, the connection process times out. I get the "This can take a few seconds" and the counter twirls round to about 8 o'clock and then after a few seconds I get "Yikes! Connection timed out".

The tablet is running Android 9.1

Anyone any ideas?

AndrewP · 11 Feb 2020, 22:05

@Emil Thanks for the suggestions.... and rebooting the tablet did the trick! Thanks.

Emil · 10 Feb 2020, 11:48

Hi. Seems like a bug in the tablet. Did you try to reboot the tablet?
If you could send a Bluetooth hci log from the tablet, I could take a look at it. You usually have to go into Developer options, enable HCI log, restart the tablet, reproduce the issue and then press "take bug report" in the Developer options, and the hci log should end up in the zip file.